Proper Apology

i've read this particular fanfiction's story and find this quite interesting XD

"Proper apologies had three parts, one: what I did was wrong. Two: I feel badly that I hurt you. Three: how do I make this better? It’s the third part that people tend to forget. So do you think you could achieve the third part?”

this 'proper apologies' thingy is by Professor Randy Pausch and because of this i've spent one and a half hour watching youtube on his 'Last Lecture: Archieving Childhood Dream' its not boring in fact its quite funny~

so, maybe u all can watch it too or maybe u have already watch it XP